We act as a controller with respect to the information we process in connection with our business relationships. For example, we are the controller in relation to Users’ contact details and other commercial Personal Data. On the other hand, we may also act as a processor of Users’ Personal Data when our customer and business partners engage us to process Personal Data on their behalf in connection with the provision of the Services. We may also act as a processor in certain circumstances when our customers use third party service providers in connection with our Services (e.g. Facebook). When we act as the processor, we process the data in accordance with applicable privacy laws and the data processing agreement entered into with the controller, where applicable.
We process Personal Data of Users to offer the Services, including the processing and execution of demo requests relating to the Services, and to contact and to contact and send marketing material to the visitors of our websites who submit us their information in a form or otherwise with the intent to receive marketing or other information from the Site. In this context, Personal Data may be processed for market and customer analysis, reporting and statistical purposes, marketing purposes such as customized marketing, administration notices, database management and maintenance, product suggestions and offers, interaction with external social networks, access to third party services' accounts and platforms, heat mapping and newsletters. Personal Data may be used for direct marketing, including, where applicable, by electronic means unless objected by the User. Personal Data may also be processed to better understand how website visitors interact with the Site.
Further, Personal Data may be used for invoicing and to send important information to the User e.g. regarding changes of applicable fees, price list and conditions, or to contact the User and provide information customized Services according to the interests of the Data Subject.
We process Personal Data on the following basis:
We may ask for User's consent for the processing of certain type of Personal Data (for example for a campaign). When collecting such consents, we inform the User of the respective purposes of processing and such processing is conducted only when appropriate consent is received. We may ask for certain Facebook permissions allowing us to perform actions with the User's Facebook account and to retrieve information, including Personal Data, from it. This allows our Services to connect with the User's account on the Facebook social network, provided by Facebook Inc. In this context, the following permissions may be asked: Access Rights to Ads Insights, Ads Management and Contact Email. For more information about the Facebook permissions, refer to the Facebook permissions documentation and to the Facebook Data Policy.
Personal Data processed by us is mainly obtained directly from the User. Provision of such Personal Data is necessary to use and purchase our Services, to accommodate User’s request for information relating to our Services and to organize communication in relation to our business events. We may not provide the Services to a User that refuses the processing of his/her Personal Data. We process also Personal Data accumulating from the use of our Services, and obtained from third party sources related to the Services. Personal Data may be updated and supplemented by collecting data from private and public registers. We collect the following Personal Data in conjunction with the Data Subject's
(i) use of our Services,
(ii) requests for information through our website and
(iii) participation to our business events: name, phone number, e-mail address, usage data and cookies or any other information the user can provide via form (in website).
We receive data from the various devices you use to access our sites. This may include location and IP information, device ID information, the pages within our site that you visit, or the type of browser you are using. We may even receive GPS information from your device so we can provide you location-based services. We do not collect sensitive information (Personal Data of special categories).
We retain User’s Personal Data for 3 years from User’s latest purchase or contact with us. Personal Data may be, wholly or in part, retained for longer or shorter term if required by applicable law or if there is other justified reason to retain or delete them. In such a case, User’s Personal Data shall be erased with no further delay after there is no longer any need for such a retention. We evaluate the necessity and accuracy of the Personal Data on a regular basis.
User has a right to request from us:
User may exercise the aforementioned rights by sending a written request to us. Where the processing is based on consent, User has a right to withdraw such consent at any time. Please Policy that this will not affect the lawfulness of processing based on consent before its withdrawal. In case the User considers that its rights under the data protection laws are infringed, the User may lodge a complaint with the supervisory authority of the User’s residence in the EU (e.g. in Finland the Finnish Data Protection Ombudsman).
If you have any questions about security on our Websites, you can contact us at firstname.lastname@example.org